• General Terms of Use (GTU)
• General Terms of Sale (GTS)
• Privacy Policy
• Legal Notice

The following general terms of use (GTU) are describing the terms and conditions in which, on one hand, Squarp Instruments SAS (Squarp Instruments) provides its users with the Squarp Instruments website (the Website) and the services attached to it, and on the other hand, the means by which the user accesses the site and uses its services. Orders placed on the website by the users are submitted to general terms and conditions of sale, which can be read by clicking here.

By browsing and use the Squarp Instruments website at the following adress: www.squarp.net, you are agreeing to comply with and be bound by the general terms of use of the website.

Intellectual property

All content, design and structure of the Website are protected by intellectual property rights owned by Squarp Instruments or its partners. Any representation and/or reproduction and/or partial or total use of all or part of the Website or its elements, by any means whatsoever without prior written permission of Squarp Instruments is strictly prohibited. 'Squarp', 'Squarp Instruments', 'Pyramid', 'Hapax', 'Hermod+', 'Rample', 'Rample Turbo', and 'XP32' are trademarks of SQUARP SAS and/or its shareholders. Any representation and/or reproduction and/or partial or total use of these trademarks, of any kind, is prohibited.

Hyperlinks

This site may contain links to other sites on the Internet. By clicking these links, you will leave the Site. No prior authorization or request for information can be required by Squarp Instruments if any website wants to establish a link to the Website. However, the Website must be displayed in a new browser window. Squarp Instruments reserves the right to request removal of a link that is believed not consistent with the purpose the Website.

Responsability

The information and/or materials on the Website and/or accessible through the Website are coming from sources believed to be reliable. However, these information and/or documents may contain technical inaccuracies and typographical errors. Squarp Instruments reserves the right to correct them as soon as they are brought to its attention. The information and/or materials on the Website are subject to change at any time, and may be updated. In particular, they may have been updated between the time they have been uploaded and when the user's knowledge. The use of information and/or documents available on the Website is under the sole and entire responsibility of the user, who assumes all consequences without Squarp Instruments can be sought as such, and without appeal against it. Squarp Instruments can in no event be held responsible for any damage of any kind arising out of the interpretation or the use of information and/or documents available on the Website.

Access to the site

Squarp Instruments strives to provide access to the Website 7 days a week and 24 hours a day, except in case of force majeure or of an event beyond the control of Squarp Instruments and subject to any breakdowns and maintenance operations necessary for the proper operation of the Website and its services.

Therefore, Squarp Instruments can not guarantee availability of the Website and/or services, transmission reliability and performance in terms of response time or quality. No technical assistance will be provided to the user either by electronic or telephonic means. The liability of the publisher is not engaged in an inability to access the Website and/or the services.

Furthermore, Squarp Instruments may have to discontinue the Website or any of the Services at any time without notice, all without entitlement to compensation. The user acknowledges and agrees that Squarp Instruments is not liable for interruptions and the consequences that may result to the user or any third party.

General Terms of Use modification

Squarp Instruments reserves the right to modify at any time and without notice, the General Terms of Use to adapt to changes in the Website and/or its operation.

Internet usage rules

The user agrees to the characteristics and limitations of the Internet, especially recognizes that:

• Squarp Instruments assumes no liability for services accessed through the Internet and has no control of any form whatsoever about the nature and characteristics of any data transferred via its server center.
• The user acknowledges that the data circulating on the Internet are not protected especially against possible diversions. The presence of Squarp Instruments logo establishes a rebuttable presumption of validity. The disclosure of any information deemed by the user sensitive or confidential is done at their own risk.

• The user is solely responsible for the use of the data he consults, questions and transfers on the Internet.

Law and Contact

In case of dispute, and failing amicable settlement between the user and Squarp Instruments, exclusive jurisdiction is given to the competent courts of Paris, notwithstanding multiple defendants or third-party proceedings. This clause does not apply to consumers, who retain the right to bring proceedings before the courts of their place of domicile, in accordance with applicable mandatory rules.

For any question concerning these General Terms of Use of the Website, you may send a letter to Squarp Instruments at the following address:
SQUARP SAS, 12 RUE MARCEAU, 93100 MONTREUIL, FRANCE

These General Terms of Sale (GTS) are concluded between the company Squarp SAS, simplified joint stock company with a capital of 9000 euros, registered with the Trade and Companies under number 802353946 RCS PARIS, whose number EU VAT FR60802353946, whose registered office is located at SQUARP SAS, 12 RUE MARCEAU, 93100 MONTREUIL, FRANCE (Squarp Instruments) and secondly, by any person or entity (the Purchaser) wishing to make a purchase via website Squarp instruments (the Website).

Subject :

The GTS are intended to define the contractual relationship between Squarp Instruments and the Purchaser and conditions applicable to all purchases made through the Website, the Purchaser either professional or consumer. The acquisition of a good or service through the Website implies acceptance by the Purchaser of the GTS.

These GTS prevail over any other general or special conditions not specifically approved by Squarp Instruments. Squarp Instruments reserves the right to modify these GTS at any time. The conditions applicable to any order are those in effect on the date of the order placed by the Purchaser.

Products characteristics:

The products offered are those listed in the catalog published on the Website. These products are offered within the limits of available stocks. The pictures in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.

Price:

The prices listed on the Website are final prices in euros taking into account the value-added tax (VAT) applicable on the date of the order; any rate change will be reflected in the price of products or services. Squarp Instruments reserves the right to change prices at any time, except that the price listed on the Website the day of the order shall be the only one applicable to the Purchaser.

Prices shown on the pages of the Website of the products do not include order processing costs, including the costs of transport and delivery. The total price of an order, including this order processing fees, will be indicated on the order confirmation page before payment. Order processing costs may vary depending on the area of delivery specified by the Purchaser.

Order process:

To place an order, the Purchaser must: select the desired products on the Website (store.squarp.net), add them to the shopping cart, proceed to checkout, provide delivery and billing information, select a payment method, review the order summary, accept the present General Terms of Sale, and confirm payment. An order confirmation email is sent to the Purchaser at the email address provided.

Terms of payment on the Website:

The price is due at the order. Payments are processed through Shopify Payments by credit card (Visa, Mastercard, American Express), or through PayPal.

Invoicing:

Squarp Instruments provides an invoice in the package delivered to the Purchaser. It is established according to the rates prevailing at the date of the placement of the order. Squarp Instruments assumes no responsibility for data-input error.

Right of withdrawal:

The Purchaser has a right of withdrawal exercisable within 14 days from the date of delivery of the order, or such other period lasting longer under applicable law. If the Purchaser wishes to exercise its right of withdrawal, Squarp Instruments provides a downloadable withdrawal form here. Once completed, the withdrawal form must be sent to Squarp Instruments in the conditions described in the "Returns" section below.

The right of withdrawal may also be exercised by sending a letter to Squarp Instruments on paper in which the Purchaser expresses clearly his desire to exercise his right of withdrawal and indicates the order reference number for which this right is exercised.

If the Purchaser chooses to exercise his right of withdrawal, he will return the product or products within 14 days of the date on which he notified to Squarp Instruments his willingness to recant, or other period lasting more than foreseen by the law. The Purchaser bears the cost of returning the products to Squarp Instruments. Returns must be made to the address specified in the in the "Returns" section below.

Squarp Instruments guarantees repayment of returned goods provided that the products are returned in the same condition as when the Purchaser received them. Products must therefore not be damaged and all items must be returned. The refund will be the amount equivalent to the price of the order, including standard delivery charges but excluding the costs of returning the products incurred by the Purchaser. If the Purchaser chooses to keep certain products and to partially cancel the order, the standards shipping fee will not be refunded.

Guarantee:

All products supplied by Squarp Instruments benefit from the legal guarantee against hidden or equivalent legal warranty defects provided by applicable law and, where applicable, the legal guarantee of non-compliance. If the product received by the Purchaser is defective or non-conforming, the Purchaser must promptly notify Squarp Instruments and return the product to the address listed in the "Returns" section below. According to applicable legal requirements and the diagnosis by Squarp Instruments on the returned product, Squarp Instruments will repair, replace or refund.

These provisions of the GTS do not limit in any way any legal law.

Returns:

All claims, requests for exchange or refund, should be sent to the following address: contact[at]squarp[dot]net

Requests for the exercise by the Purchaser of the withdrawal right described in "Right of withdrawal" above may also be transmitted to Squarp Instruments by e-mail at the following address: contact[at]squarp[dot]net

Responsibility of Squarp Instruments:

Nothing in the GTS shall exclude or limit the liability of Squarp instruments in relation to any matter for which it would be illegal for Squarp instruments to limit or exclude liability.

Squarp Instruments, in the process of sale on the Website, is bound only by an obligation of means. His liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.

As part of the sales contract with the Purchaser framed by GTS, Squarp Instruments shall not be liable for indirect damage suffered by the Purchaser, such as, for example, damages for loss of profits or opportunities . Furthermore, Squarp Instruments can not be held liable for failure to deliver the goods or to satisfy any of its obligations under the Terms where such failure is due to an event reasonably beyond Squarp Instruments control, including, but without this limitation, in the event of fire, flood, storm, riot, strike, civil unrest, war, nuclear accident or terrorist activity.

The total liability of Squarp Instruments to the Purchaser in respect of any loss or damage arising in connection with this contract shall be limited to the total price of the order of the Purchaser.

Intellectual property:

The general structure of the Website www.squarp.net, as well as text, graphics, images, sounds and videos hosted on it, are protected by intellectual property rights which society Squarp Instruments or its partners own.

Any representation and/or reproduction and/or partial or total use of this site or its components, by any means whatsoever without the prior written consent of the company Squarp Instruments is strictly prohibited.

Severability:

The invalidity or unenforceability of any of the GTS clauses will not affect the application or validity of the other provisions of the GTS. This clause will be replaced with the closest possible arrangement.

Archiving / Proof:

The registers of Squarp Instruments will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Dispute resolution and applicable law:

The GTS are subject to French law. In case of dispute, and failing amicable solution between the Purchaser and Squarp Instruments, exclusive jurisdiction is given to the competent courts of Paris, notwithstanding multiple defendants or third-party proceedings. This clause does not apply to consumers, who retain the right to bring proceedings before the courts of their place of domicile, in accordance with applicable mandatory rules.

In accordance with Regulation (EU) No 524/2013, European consumers may use the Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr

In accordance with Articles L.612-1 et seq. of the French Consumer Code, consumers may resort to a mediator free of charge in case of an unresolved dispute. The mediator's contact details are available upon request at contact [at] squarp [dot] net.

International sales:

Squarp Instruments ships worldwide. For purchases outside the European Union, the Purchaser may be subject to import duties and taxes levied by the destination country. These charges are the sole responsibility of the Purchaser. Warranty terms described herein apply worldwide. However, local consumer protection laws of the Purchaser's country of residence may provide additional rights that cannot be excluded by contract.

This privacy policy describes how SQUARP SAS ("Squarp Instruments", "we", "us") collects, uses and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Data controller:

SQUARP SAS, 12 rue Marceau, 93100 Montreuil, France.
Contact: contact [at] squarp [dot] net

Data collected:

• Order data: name, postal address, email address, phone number, collected when placing an order on store.squarp.net.
• Payment data: processed by Shopify Payments and PayPal. Squarp Instruments does not store credit card data.
• Browsing data: strictly necessary technical cookies only (see "Cookies" section below).

Legal bases for processing:

• Performance of a contract: processing orders, delivery, customer support.
• Legitimate interest: website security, service improvement.
• Consent: newsletter subscription, where applicable.

Purposes of processing:

Order processing and delivery, customer support, compliance with legal obligations (invoicing, accounting).

Recipients:

• Logistics providers (DHL) for order delivery.
• Shopify (store hosting and order management).
• PayPal (payment processing).

No personal data is sold or shared with third parties for commercial purposes.

Transfers outside the EU:

Shopify and PayPal may process data outside the European Union in accordance with their respective privacy policies, with appropriate safeguards in place (Standard Contractual Clauses).

Data retention:

Order data is retained in accordance with French accounting obligations (10 years for accounting records). Contact data is deleted upon request, unless a legal obligation requires its retention.

Your rights:

In accordance with the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights, please contact us at: contact [at] squarp [dot] net.

You also have the right to lodge a complaint with the French data protection authority (CNIL): www.cnil.fr

Cookies:

The website squarp.net only uses strictly necessary cookies for technical operation (no analytics cookies, no advertising cookies, no third-party trackers). No consent banner is required for strictly necessary technical cookies.

Editor

The website www.squarp.net is edited by SQUARP SAS, simplified joint stock company with a capital of 9000 euros, registered under number 802353946 RCS PARIS, whose VAT number FR60802353946, and whose registered head office is located at 12 RUE MARCEAU, 93100 MONTREUIL, FRANCE. Email: contact [at] squarp [dot] net

Hosting service provider

The Website www.squarp.net is hosted by IONOS SARL (formerly 1&1 Internet SARL), a limited liability company with a capital of 100,000 euros, registered under number 431303775 RCS Sarreguemines, whose registered head office is located at 7 place de la Gare - 57200 Sarreguemines.

Intellectual property

The general structure of the Website www.squarp.net, as well as text, graphics, images, sounds and videos hosted on it, are protected by intellectual property rights which society Squarp Instruments or its partners own. Any representation and/or reproduction and/or partial or total use of this site or its components, by any means whatsoever without the prior written consent of the company Squarp Instruments is strictly prohibited. 'Squarp', 'Squarp Instruments', 'Pyramid', 'Hapax', 'Hermod+', 'Rample', 'Rample Turbo', and 'XP32' are trademarks of SQUARP SAS and/or its shareholders. Any representation and/or reproduction and/or partial or total use of these trademarks, of any kind, is prohibited.